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Terms & Conditions

Price is subject to change. Price is based on the category of Room/Fight tickets. This is Irrespective of the Package Category Chosen. Upgrade to Higher Category is available at an extra cost. (From or above five years consider as an adult)
All the Hotels/Transport charges are based on current tariff and subject to change without prior notification; the revised rates will be charged extra.

Hotels

Many regions do not have star category rooms. Generally, there isn't any star categorization in this sector, however the same is demarcated as per prices and put into slabs of 2star/ 3star/ 4star/5star or Budget/Standard/Deluxe/Luxury or equivalent.
Packages are based on base category rooms, irrespective of the Hotel category selected.
Please be reminded that all special requests like early check-in, smoking, non-smoking, views, floors, king, twin, adjoining and/or interconnecting rooms are strictly subject to availability as per arrival and cannot be guaranteed prior. Any expenses arising out of this is to be borne by the customer.
Only one extra bed/mattress is allowed per room. This extra bed means a Mattress / Roll over Extra mattress on the floor provided where a proper extra bed isn't available.
In case guests like Senior citizens or Handicapped cannot climb the higher floors, we request you to update this at the time of booking so that we may take appropriate action and try for rooms in the Ground floor. This is again subject to availability and difference if any will have to be settled directly before check out.
In hilly areas, scarcity of water and electricity may happen. To overcome the water crisis certain hotels have fixed schedules for supplying hot and cold water. We strongly regret the inconvenience and look forward to your cooperation.
A/c in Houseboat (Alleppey): Only between 09:00 PM to 06:00 AM in Deluxe Houseboat. A/c for 24 hrs. in bedroom in Luxury Houseboat; AC for 24 hrs. in Rooms.
In hills, hotels may be located in a way where the view might be of a building in the front, beside or behind it.
There will not be any refund in case any of the sightseeing is missed/uncovered during the trip.
The Hotels may/may not have some of the following amenities as per its policy. Tea/coffee maker/ mini fridge/ enhanced toiletry kit (with moisturizer, tooth paste, brush, shaving kit, luffa, bathroom sleepers, bath-robe) etc.
For meal plans, the menu will be on fixed plan/ buffet basis and not on plan basis. MAP and AP Meal plans do not include Evening snacks and cold drinks / liquor, Soups or Deserts. For order on plan basis, guests are requested to make direct payment for additional items.

Transportation

Transfers as per itinerary only for the mentioned Sightseeing only.
*All transfers and sightseeing by AC Vehicle. All vehicles are A/C Sedan (Etios/Dzire etc.) for 1-4 Adults; MUV (Ertiga / Marazzo/ Innova etc.) for 4-6 Adults, Tempo Traveler for 7-12 Adults, Tempo Traveler for 12-20, Bus for above 23.
Please consult the driver / local representative for the next day's sightseeing schedule / Transfers timings.
Due to unforeseen situations (force majeure/ traffic jams / traffic halts/ diversions/ Bandh/ curfew, Union strike, VVIP movement, etc.) the program may get delayed/shuffled. We will request you to bear with us and as soon as the vehicle arrives you will have to get in ASAP.
Monument will remain closed on public holidays and Sundays. Eravikulam national Park in Munnar is Closed Around Jan- March for the Breeding of endemic Mountain Goat Species

Terms & Conditions

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